Francey Smith and Associates, Inc. provide business and customer intelligence to consumer and business marketers and their service providers. Our focus is on development and applications of customer marketing information for continued growth, competitive advantage, promotion and media effectiveness. We are experienced in all channels-- bricks, clicks, calls-- and the new and old media that support them—postal mail, email and the Internet.

Retail: Apparel and Home Furnishings

Media: Print and Broadcast

Service Providers of Data, Mail and Email Services

Direct Marketing Agencies

Direct Marketing

Database Marketing

Customer Relationship Management

Business Process Change

Marketing Strategy